Customer Service Specialist
Description
Summary...
A Corky's Customer Support Specialist accepts the challenge of taking ownership in addressing all customer concerns, complaints, inquiries, and orders; keeping customer satisfaction in all decisions and behaviors. The duties could include, but not limited to answering phones, handling customer issues, providing helpful answers to catering and restaurant questions, building relationships with customers, taking orders over the phone and ringing in orders.
Responsibilities: ? Manage large amounts of inbound calls ? Follow communication 'scripts' provided when handling different topics and calls ? Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives ? Seize opportunities to up-sell products when they arise ? Build sustainable relationships and engage customers ? Taking restaurants orders as well as mail order calls ? Ringing orders into a POS system and mail orders into our mail order system
Requirements
Requirements: ? Previous experience in a customer support role ? Strong phone and verbal communication skills ? Customer focus and adaptability to different personality types ? Ability to multi-task, set priorities, and manage time effectively ? High school diploma ? Proficient in Microsoft Office
Job Type: part-time/variable hour
Experience:
? relevant: 1 year (preferred)
Shifts:
? Evening (required)
? Morning (required)
? Mid-day (required)
Working days:
? Friday (required)
? Saturday (required)
? Sunday (required)
Hours per week:
? variable
Schedule:
? Weekends required
? Holidays required
? Night shift required
Similar Remote Jobs
Customer Service Specialist
Posted on: 07-10-2024 00:00
Amazon Connect Developer
Posted on: 07-10-2024 00:00
Quality Assurance Technician
Posted on: 07-10-2024 00:00
Ruminant Vet Advisor
Posted on: 07-10-2024 00:00
Opinion Research Coordinator
Posted on: 07-10-2024 00:00
Data Entry Assistant
Posted on: 07-10-2024 00:00
Freelance Survey Taker
Posted on: 07-10-2024 00:00
Completing Online Offers
Posted on: 07-10-2024 00:00
Weekend Presentation Operator
Posted on: 07-10-2024 00:00
Remote Customer Manager
Posted on: 07-10-2024 00:00
Work From Home Amazon Customer Service Online Chat Representative - Part-Time
Posted on: 07-12-2024 04:20
Director, ESG Reporting
Posted on: 11-12-2024 17:45
Appointment Setter (Remote) Bilingual
Posted on: 05-11-2024 03:45
!! Only Remote !! Amazon Jobs Customer Support From Home ? Now Seeking Candidates
Posted on: 23-01-2025 00:00
(Work At Home) Customer Service Representative - No Experience Required
Posted on: 08-10-2024 00:00
Lead Client Solutions Executive 4 5 Locations
Posted on: 23-10-2024 04:43
Remote Operations Specialist | Flexible Part-Time
Posted on: 08-01-2025 08:06
Data Entry Clerk / Entry Level (Remote)
Posted on: 01-11-2024 07:55
People Operations Assistant
Posted on: 20-08-2024 00:00
Netflix Data Entry Remote jobs ? Work From Home, No Experience, No Degree
Posted on: 27-08-2024 00:00