Chat Support Agent
- OverviewWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries in a timely and professional manner...Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Assist customers with order placement, tracking, and issue resolution
- Perform data entry tasks to update customer records
- Collaborate with other departments to ensure customer satisfaction
- Maintain a high level of professionalism and phone etiquette at all times
- Experience
- Proven experience in a customer service or customer support role
- Strong computer skills with proficiency in office software applications
- Fluency in Spanish or other languages is a plus
- Excellent communication skills, both verbal and written
- Ability to multitask and work efficiently in a fast-paced environment
- Sales experience is beneficial but not required
Join our team and embark on a rewarding career where your dedication to customer satisfaction will be valued and recognized.
Job Type: Part-time
Pay: $18.78 - $21.88 per hour
Benefits:
? 401(k)
? Dental insurance
? Health insurance
? Paid time off
? Work from home
Shift:
? Day shift
? Evening shift
? Rotating shift
Work Location: Remote
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