Field Auto Physical Damage Appraiser Royal Oak, MI

About the position The Auto Club Group is seeking a Field Auto Physical Damage Appraiser to work remotely while providing exceptional customer service through in-person assessments of vehicle damage. This role involves inspecting vehicles, preparing damage estimates, and guiding members through the claims process, including handling moderate to complex claims. The position offers a competitive salary, a sign-on bonus, and opportunities for performance-based bonuses, making it an attractive career choice for those with experience in insurance or claims. Responsibilities • Deliver world-class customer service through in-person appointments to assess vehicle damage. , • Inspect vehicles and prepare estimates of damage while monitoring repairs for customers/members. , • Review documents and assist members in understanding their case files and the auto repair process. , • Handle moderate to complex claims, including Total Loss cases. , • Travel to field locations as necessary to complete job responsibilities. Requirements • Associate degree in Business Administration, Insurance, or related field, or equivalent work experience. , • One year of experience in negotiating claim settlements, preparing estimates, and resolving coverage questions. , • Completion of relevant insurance training programs or designations, such as the Insurance Institute of America's General Insurance Program or equivalent CPCU coursework. , • Eligibility to acquire a State Adjuster's license within 90 days of hire, if required by state regulations. , • Valid state driver's license and knowledge of Fair Trade Practices relating to claims. Nice-to-haves • Completion of I-Car 2000 training and CCC training. , • Strong communication skills and excellent customer service abilities. , • Effective organizational and follow-up skills. Benefits • $2500 sign-on bonus , • Competitive salary of $63,814 - $80,000 annually , • Monthly performance-based bonus potential up to $500 , • Annual performance-based salary increases , • Corporate incentive plan bonus up to 4% , • 401k with automatic enrollment and company match up to 6% , • Comprehensive medical, dental, and vision coverage , • Paid time off (PTO) - up to 2 weeks in the first year, 3 weeks at 2 years , • Paid holidays , • Company cell phone , • Complimentary AAA membership , • Discounts on travel, entertainment, and shopping. Apply Job!