Client Relations Representative – Full-Time

Client Relations Representative – Full-Time Job Summary Type: Full-Time Salary: $50,000 – $60,000 per year Working Hours: 40 hours/week Company: American Express Location: New York, NY Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Matching, Career Development Opportunities Job Description American Express is seeking a dedicated and enthusiastic Client Relations Representative to join our team in New York, NY. As a Client Relations Representative, you will play a vital role in managing and enhancing relationships with our valued clients, providing exceptional service, and contributing to the overall success of our organization. Requirements – Bachelor’s degree in Business Administration, Communications, or a related field. – Minimum of 2 years of experience in client relations, customer service, or a related role. – Excellent verbal and written communication skills. – Strong problem-solving abilities and attention to detail. – Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). – Ability to work independently and as part of a team. Responsibilities – Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. – Build and maintain strong, long-lasting client relationships by understanding their needs and preferences. – Conduct regular follow-ups and check-ins with clients to ensure their satisfaction and loyalty. – Collaborate with internal teams to deliver tailored solutions that meet client requirements. – Maintain accurate records of client interactions and update CRM systems accordingly. – Identify opportunities for upselling and cross-selling our products and services. – Provide clients with information about new products, services, and promotions. Benefits – Comprehensive Health and Dental insurance. – Paid Training programs to enhance your skill set. – Generous Paid Vacation policy. – 401(k) matching to help you plan for your future. – Career Development Opportunities, including access to learning and development resources. Educational Qualifications – Bachelor’s degree in Business Administration, Communications, or a related field. Experience – Minimum of 2 years of experience in client relations, customer service, or a related role. Company Overview American Express is a globally recognized financial services corporation, known for providing exceptional products and services to individuals and businesses. With a commitment to customer satisfaction and innovative solutions, American Express has been a leader in the industry for over 150 years. Join our team and become a part of a company that values dedication, integrity, and professional growth. Apply Job!