Remote Customer Service Representative/Dispatcher

Remote, USA Full-time Posted 2025-04-18

We specialize in creating comfort through indoor heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor.

Job Role...

SSI's Customer Service Representatives/Dispatcher will be handling inbound phone calls for scheduling service and maintenance for our Residential Department as well as other daily duties which include, maintaining our customer database, making daily outbound phone calls, routing technician based on location, and maintaining a positive team atmosphere with all members of the dispatch team.

Positions Schedule:
? Wednesday: In the Chantilly office 8AM-5PM (one hour lunch break)
? Monday-Friday: Remote work from home 8-5PM (one hour lunch break) (not on Wednesday)

Qualifications
? Previous call center experience - 1 year
? Must be able to type ~70 wpm
? Ability to handle high call volume
? Ability to work independently as well as within the dispatch team
? Be familiar with main cities and locations in Northern Virginia
? Must be able to accurately document information into our customer data base (Service Titan)

Remote Work Qualifications:

SSI will provide a laptop and cell phone but candidates must provide:
? High Speed internet
? Quiet Workspace with minimal background noise

Benefits/Culture
? Medical, Dental, Vision, STD, LTD & Life Insurance
? 401k retirement with match
? 7 Paid Holiday s per year
? Paid Vacation & Personal Days
? Continued education with periodic classes

Apply Job!

Apply for the Job

Remote Customer Service Representative/Dispatcher

Remote Work Qualifications:

Similar Remote Jobs

Remote Customer Service Representative/Dispatcher

Interim Part-Time Financial Controller

Part Time Retail Cashier

Live Chat Agent (Remote)

Life Underwriter (100% Remote)

Remote Talent Acquisition Specialist

Theme Park Operations Associate

Teen Online Jobs Opportunities

Contract Software Engineer (PHP)

Data entry clerk typing

Amazon Remote jobs ? Immediate Hiring Now

Part-Time Remote Data Entry Specialist ? No Experience Needed (Amazon Focus)

GVP, Trust & Safety and AI Data Services Practice Leader

Sales - Full time/Part time - REMOTE

Hulu Remote Job (Entry Level, Data Entry, Full Time) $75000/Year ? US

Senior Consultant - Amazon Network and Firewall- Only Full time- (Remote)

Disney Data Entry Clark Work From Home Jobs - Entry level

Strategic Customer Success Manager

Tax Manager, Sales Tax(Remote Or Hybrid)

Data Science Sr Lead Analyst - Consumer Banking Complaints Model Review