Remote Web Chat Support Representative

Remote, USA Full-time Posted 2025-04-18

We are seeking a highly motivated and customer-focused individual to join our team as a Web Chat Support Representative. In this role, you will be responsible for providing exceptional customer service and technical support to our online users through live chat. You will play a key role in ensuring customer satisfaction and resolving any inquiries or issues that may arise.

Responsibilities...
? Respond to customer inquiries and provide support through live chat
? Identify and troubleshoot technical issues customers may encounter
? Provide accurate and timely information to customers in a professional and friendly manner
? Ensure customer satisfaction by resolving issues effectively and efficiently
? Maintain detailed records of customer interactions and transactions
? Collaborate with other team members to identify and implement process improvements
? Stay up-to-date with product knowledge and industry developments to provide the best possible support experience

Requirements
? High school diploma or equivalent
? Excellent written and verbal communication skills
? Previous customer service experience, preferably in a web chat environment
? Strong technical aptitude and ability to troubleshoot technical issues
? Proficient in using web chat platforms and other customer support software
? Ability to multitask and work in a fast-paced environment
? Strong problem-solving skills and attention to detail

Apply Job!

Apply for the Job

Defense & Government Travel Consultant II (experienced) ? Hybrid ESC Phones/Non Phone Fulfillment ? Virtual (Weekend Days, 4x10 Shifts)

Posted on: 22-11-2024 05:35

Remote Web Chat Support Representative

Similar Remote Jobs

Remote Web Chat Support Representative

Entry-Level Data Entry Clerk Admin (Fully Remote)

(Entry Level / No Experience) kohls Data Entry Remote Jobs - Part Time

Work at Home No Experience Chat Support ? Entry Level

[Entry Level/No Experience] Apple Data Entry Jobs (Remote) $30/Hour

Customer Chat Support Specialist (Remote, No Experience Needed)

Online Live Chat Assistant (Entry Level / Immediate Start)

Lead Audio Design Editor at ESPN

(Online Remote) Amazon Data Entry Jobs ? Hiring Now

Virtual Data Entry Clerk - Entry Level - Remote

REMOTE COMMERCIAL LINES INSPECTION REVIEWER

Cloud Application Architect, Senior - Remote | WFH

Remote Data Entry Jobs – No Experience Needed – Part-Time

Lead Data Engineer (REMOTE)

Defense & Government Travel Consultant II (experienced) ? Hybrid ESC Phones/Non Phone Fulfillment ? Virtual (Weekend Days, 4x10 Shifts)

Sr. DevOps Engineer, AI

Remote Customer Service Representative

Senior Technical Advisor

Walmart Customer Support Jobs (Remote, Work From Home)

Sapia EG Demo