Tesla careers remote
Tesla Advisor will provide engaging and informational interactions to existing and prospective customers on the benefits and advantages of Tesla energy products. Working primarily with clients in the United States, the Advisor will leverage multiple forms of communication to welcome inquiries and facilitate project progression. The Advisor will adaptively target specific talking points for energy products dependent on the audience. We expect members of this team to become experts in our products and processes while also developing the acumen needed to excel in communicating about non-residential energy products. As a team, we all work together to help Tesla products affect
Client Interaction: Communicate with our prospective and repeat customers to nurture and prepare customers for an energy product purchase or fulfillment of an existing order. We want customers to feel comfortable and excited about joining and rejoining the Tesla family. Communication with current and prospective customers occurs in the form of inbound and outbound calls, SMS, and email.
Follow-up: Receive and respond to inbound requests to learn more about new orders for Tesla products as well as existing projects underway. The purpose is to assess the customer?s needs, quickly identify a solution and deliver a resolution that exceeds customer expectations. Coordinating with internal Tesla teams to secure information and relay as needed is required.
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