Remote Customer Services Coordinator
Job Summary
We are seeking a Customer Service Coordinator to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities
? Communicate with customers via phone, email, and in person to provide information and assistance
? Utilize computerized systems to input and track customer orders and inquiries
? Assist with sales inquiries and provide product information
? Maintain office organization and assist with administrative tasks
? Handle customer complaints and resolve issues promptly
? Perform data entry tasks accurately and efficiently
? Provide multilingual support when necessary
? Support customers with cash handling transactions
? Demonstrate excellent phone etiquette at all times
Qualifications
? Previous experience in customer service or a related field is preferred
? Proficiency in Microsoft Office applications
? Strong communication skills both verbal and written
? Ability to multitask and prioritize workload effectively
? Experience with data entry and maintaining accurate records
? Knowledge of customer support practices and procedures
Job Type: Full-time
Pay: $53,862.00 - $60,356.00 per year
Work Location: Remote
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