Online Chat Agent Entry-Level
Job Summary:
We are seeking an entry-level Online Chat Agent to join our customer support team. As an Online Chat Agent, you will be responsible for providing exceptional customer service through live chat, answering customer inquiries, and resolving issues in a timely and professional manner...
Key Responsibilities:
?Respond to customer inquiries via live chat in a timely and professional manner
?Resolve customer issues and concerns with empathy and understanding
?Provide accurate information about products and services
?Utilize problem-solving skills to troubleshoot and resolve issues
?Collaborate with internal teams to resolve complex customer issues
?Meet and exceed customer satisfaction and chat performance metrics
Requirements:
?0-2 years of customer service experience (chat experience a plus)
?High school diploma or equivalent required
?Excellent communication and problem-solving skills
?Ability to work in a fast-paced environment and multitask
?Basic knowledge of computer software and technology
?Strong attention to detail and customer service skills
Preferred Qualifications:
?Experience with chat software and technology
?Knowledge of customer service principles and practices
?Certification in customer service (e.g., Certified Customer Service Representative)
?Experience working in a call center or customer service environment
What We Offer:
?Competitive salary and benefits package
?Comprehensive training and development programs
?Opportunities for career growth and advancement
?Flexible scheduling and remote work options
?Recognition and rewards for outstanding performance
Similar Remote Jobs
Online Chat Agent Entry-Level
Posted on: 22-10-2024 05:25
Experienced Sabre Travel Consultant
Posted on: 22-10-2024 05:25
Remote Medical Office Receptionist
Posted on: 22-10-2024 05:25
Fullstack Engineer - Consumer
Posted on: 22-10-2024 05:25
Online taker earn 25
Posted on: 22-10-2024 05:25
Amazon Flex Side Hustler
Posted on: 22-10-2024 05:25
YouTube Editor Jobs $26/Hour
Posted on: 22-10-2024 05:25
Desktop Support Engineer (remote)
Posted on: 22-10-2024 05:25
Remote Data Typist Entry-Level
Posted on: 22-10-2024 05:25
Part-Time Administrative Assistant (Remote)
Posted on: 22-10-2024 05:25
Apple home advisor jobs remote
Posted on: 29-08-2024 00:00
American Express Remote Careers & Job Openings
Posted on: 31-01-2025 10:03
Facebook Group Moderator ? Remote / Entry Level / No Experience
Posted on: 16-07-2024 19:03
Early Childhood Educator (Online)
Posted on: 31-01-2025 09:57
Front End Associate
Posted on: 29-10-2024 05:42
Netflix Tagger Job Part Time, Tagger Job At Netflix, Netflix Jobs Online ( Games Editorial Strategist )
Posted on: 23-02-2025 00:00
11th Grade Tutor Part Time (French 4) Remote $18/Hour
Posted on: 14-11-2024 08:02
Remote Text Chat Operator ? Entry Level
Posted on: 18-12-2024 18:22
Disney Data Entry Remote Jobs $26/Hour
Posted on: 31-07-2024 19:12
Remote Medical Receptionist
Posted on: 16-07-2024 18:35